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Workforce optimization (WFO) is a business strategy built around maximizing your organization’s operational efficiency, reducing operational costs, and boosting your employees’ productivity through effective management. That might entail investing in workforce optimization software that can help in automating processes like scheduling, time and attendance management, learning management, and performance management. Workforce optimization solutions can provide real-time data on the areas where your workers are performing best and where you need some assistance. Automating feedback and performance review functions also helps to boost employee engagement, one of the surest drivers of productivity in the workplace.