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Enterprise workforce management

Enterprise workforce management

In the recent past, workforce management (WFM) was largely thought of as the domain of the human resources department or contact center. Now there is an increasing shift toward enterprise workforce management systems — software solutions that approach workforce management holistically, across an entire organization. This broader approach helps ensure that the whole organization is focused on common goals, and that management has a clear understanding of each employee’s role. That attention to detail helps management get a better handle on labor costs, drives more active employee engagement, and improves the company’s bottom line.

Ascentis’ powerful time and attendance software can help you with all of your workforce management needs.

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