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The Future of the HR Function

The Future of the HR Function

HR Must Evolve Quickly to Meet New Challenges in Uncertain Times

Virtually overnight, HR has moved from a focus on recruiting and retaining scarce talent in a tight labor market to coping with massive layoffs, furloughs, budget constraints, remote work, and historic levels of employee anxiety. Seldom has HR’s job been more challenging or more critical. Although the survey on which this report is was primarily conducted before the coronavirus crisis fully emerged, some respondents clearly saw it as a crucial issue. But even if this crisis had not occurred, HR would still be faced with a changing landscape in which the talents, experiences and attitudes of employees have become the primary competitive advantages of organizations. To help HR professionals better understand what it will take to deal with challenges in the next several years,’s HR Research Institute investigated a range of issues.

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