March 3, 2020 | Posted by Ascentis Thought Leadership
Ascentis Wins 2020 Stevie® Award for Excellence in Customer Service
MINNEAPOLIS – March 2, 2020 – Ascentis, a leading provider of cloud-based workforce management and human capital management technology solutions, is proud to announce it was recognized for its excellence in customer service with a Stevie® Award in the “Customer Service Department of the Year – Computer Software - 100 or More Employees” category in the 14th annual Stevie Awards for Sales & Customer Service.
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
Stevie® Award judge’s comments on Ascentis’ nomination include:
- “Supervisory skills make certain that employees have a clear understanding of their responsibilities. Promotes strong support of the company’s mission and vision.”
- “Ascentis customer support team is doing great effort to satisfy customers business need[s] by using 3 tier model and are meeting their expectations and continuously improving their process keeping client-centric service model as a primary focus.”
“Our commitment to an unsurpassed client experience means our clients are at the heart of everything we do,” said Brian Wilson, VP of Client Success, Ascentis. “From the addition of a Customer Success Management team to the introduction of a tiered support model, we have spent the last two years focusing on making great strides in our Client Service organization. We look forward to continuing these improvements in 2020 and beyond.”
“Stevie Award winners from around the world should be very proud of their achievements. The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards executive chairman, Michael Gallagher.
For more information on Ascentis’ service and support, click here.
Recognized as a Best Place to Work, Ascentis helps organizations improve their human resources and payroll functions with its industry-leading workforce management solutions and a la carte, full suite human capital management technology platform. Supported by an ongoing commitment to delivering an unsurpassed client-centric service model, Ascentis’ recruiting, HRIS, benefits administration, performance and learning management, payroll and workforce management modules work independently or together to meet the needs of each client, wherever they are in the HCM journey.
With more than 4,000 clients, our sole purpose is to enable mid-market and enterprise level companies to streamline processes to unlock an organization’s full potential. Ascentis’ combination of technology solutions and expertise provide companies with actionable insights to make smarter decisions to optimize their company’s best asset – their people! For more information, please visit www.ascentis.com
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.