Free HR Webinar Bullying in Workplace
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Ascentis recently hosted a free HR webinar titled Civility Found! Real Organizations That Solved Their Workplace Bullying Problems. This free HR webinar recording is approved for 1.0 free SHRM credit and 1.0 free HRCI credit and available to watch here. Our expert speaker from this webinar–Catherine Mattice of Civility Partners presented on this topic. Below is a discussion Catherine has written on the role of rating employees in performance management.
Finding Civility in a Sea of Bullying
by Catherine Mattice,
In my free HR webinar, Civility Found! Real Organizations That Solved Their Workplace Bullying Problems, I review cases of organizations that eliminated their workplace bullying. In one organization–whose mission was to help people with disabilities thrive in the community–the workplace bullying had become rampant. The former CEO had apparently been a real bully, and his leadership permeated downward into the organization. Insidiously, a culture of bullying and negativity crept into every corner of the organization.
The bullying had gotten so bad that it affected the organization drastically. In fact, during an annual audit by the industry’s accrediting body, the negative culture came to light. Sadly, the organization failed the audit and was given two years to turn things around in a major way. If they didn’t their accreditation would be stripped. Staff, providers of services, and the families they served were devastated. Morale was low and union activity began to fester.
What often gets lost in the process is relationship building, honest performance feedback, and employee commitment to higher levels of performance and innovation.
As a result, the board of directors asked the CEO to step down, and they replaced him with a new CEO. The new CEO’s mission was to ensure the follow-up audit would be passed, and that the organization would be restored to its original glory. Although new to the organization, this CEO wasn’t new to leading, and she quickly decided the organization needed a culture overhaul if she were going to succeed.
In partnership with Civility Partners, the CEO devised a five-step plan:
- Train the leaders, managers, and supervisors in driving culture change
- Create a culture committee made up of people from all levels of the organization
- Create a social…
To read more click here to be directed to Catherine’s blog post.
To learn more about Catherine’s organization Civility Partners, please click here
Click here to view our free HR webinar recording on workplace bullying AND by viewing this recording you can earn free HRCI & SHRM credits.
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