Free HR Webinar on Performance Management
View our free HR webinar to earn free HRCI & SHRM credits
Ascentis recently hosted a free HR webinar titled The Good, The Bad and The Ugly of Fixing Performance Management. This free HR webinar recording is approved for 1.0 free SHRM credit and 1.0 free HRCI credit and available to watch here. Our expert speaker from this webinar–Victor Assad of Victor Assad Strategic Human Resources Consulting and a managing partner of InnovationOne presented on this topic. Below is a discussion Victor has written on the role of rating employees in performance management.
To Rate or Not to Rate. That is the Performance Management Question.
by Victor Assad
In my free HR webinar, The Good, The Bad and The Ugly of Fixing Performance Management, I discuss performance management and whether or not organizations should rate employees. Although it has obvious benefits for aligning, motivating and developing an organization’s workforce, performance management is the most hated of human resource processes. If not done well, it interferes with the relationships between managers and employees. Performance management is often bureaucratic and time-consuming, with long forms to complete and 360-degree feedback to collect. In many companies, there are rankings to do forced distributions, the forced removal of some percentage of the poor performers, and conflicting and overlapping competencies.
What often gets lost in the process is relationship building, honest performance feedback, and employee commitment to higher levels of performance and innovation.
Quality guru W. Edwards Deming called for ending performance appraisals altogether because he found the whole process demotivating. He had a strong belief that effective systems (not people) could curtail variation in process outcomes. Controlling process variation, however, does not build talent within an organization, improve customer relationships, increase innovation, or develop employees.
UCLA professor Dr. Samuel A. Culbert also advocates eliminating performance appraisals, saying that they are, “A negative to corporate performance, an obstacle to straight-talk relationships, and a prime cause of low morale at work. Even the mere knowledge that such an event will take place damages daily communications and teamwork.” Instead, he advocates performance previews: problem-solving discussions about how the boss and employee will work together more efficiently and effectively in the future.
According to Deloitte, 39% of the companies they survey are changing their performance management systems to place more emphasis on continuous feedback, coaching, and separating feedback from pay discussions. Companies that have made such changes include: Adobe, New York Life, Motorola Solutions, Kelly Services, Dell, Juniper, IBM and even GE….to continue reading, please click here.
To learn more about performance management and what really motivates employees to excel, download Victor’s free whitepaper, “Performance Management: Are You Aligning Employee Passion to Company Purpose?” by clicking here. Victor can be reached by email at firstname.lastname@example.org or visit www.victorhrconsultant.com. For innovation visit www.InnovationOne.US.
Click here to view our free HR webinar recording that discusses performance management in more depth AND by viewing this recording you can earn free HRCI & SHRM credits.
If that topic is of interest to you be sure to sign up for one of our free HR webinars, our free Payroll webinars, and our HCM News & Trends newsletter so you can be notified of her upcoming webinars coming in 2017.