Ascentis Professional Services focuses on four key areas of the Ascentis human capital management platform:
Implementations
Ascentis takes a very consultative and analytical approach to implementations. Our primary goal is to guide you in analysis of your current processes and business needs with an eye towards elevating how you approach these. We empower you to use the Ascentis tools to drive real efficiency and effectiveness in your business.While we offer a broad product suite offering including HR, payroll, timekeeping, recruiting, performance and learning management and more, our approach to your implementation is very holistic. Each product supports unique needs and functions but the end goal is the same – a great experience for you, your management and your employees.
Our Professional Services team is deeply knowledgeable about setup, configuration, connectivity and functionality. Our consultants also have domain expertise in the fields of HR, payroll, benefits administration, recruiting and more. Our combined technical and field experience allows us to uniquely guide you in best practice considerations for your company.
Your implementation will be guided by a dedicated project manager who will be your partner through the entire process – start to finish. You will also be assisted by dedicated consultants with cross product expertise who will guide you through analysis, configuration, testing and successful launch of your new product suite.
We look forward to the opportunity to provide you a uniquely different approach to HCM product implementation.
Training
Public online trainings are offered routinely however you have the option of customizing your online training. Agendas are developed by CSR and the client in coordination. Training sessions are geared towards what the client requires. Ascentis will train clients on their own data (in a test environment) so that training is relatable. If you prefer, we will deliver your custom training onsite. Have a new member of the HR or Payroll team? No problem, we make additional HRIS and payroll training simple for you.
Integration Services
Our open and flexible platform allows you to easily incorporate Ascentis solutions within your company’s processes. Explore the many ways in which Ascentis Integration Services enable you to connect to the systems critical to your organization.
Customization
Ascentis HR provides custom tabs and alerts. Payroll services can include time clock integration, general ledger interfaces, 401K and other retirement files to name a few.
CONTACT ASCENTIS SUPPORT SERVICES
Ascentis Technical Support:
Hours: Mon. - Fri. 6am - 5pm PT / 9am - 8pm ET
Email Ascentis Support
Phone: 1.800.229.2713 x8