SUPPORT

Ascentis HR Customer Service

Ascentis Payroll Customer Service

Ascentis HR Technical Support

Ascentis HR Technical Support is available M-F from
6 a.m. PST to 5 p.m. PST. All customers and partners have access to our technical support department with a current Support & Maintenance contract and with a current partner agreement.

Contact Ascentis HR Technical Support:
800.229.2713 x8
support@ascentis.com

E-mail and phone support is available to customers and partners maintaining an active connection to the carrier. Contact Ascentis Carrier Connect Maintenance Support: 800.229.2713 x8
carrierconnect@ascentis.com

Ascentis Payroll Customer Service is available M-F from
6 a.m. PST to 5 p.m. PST. All customers have access to Ascentis Payroll Customer Service with a current payroll contract.

Contact Ascentis Payroll Customer Service:
916.624.6160 and ask for your Client Support Representative. For urgent problems dealing with payroll processing, dial ext. 225.

Ascentis Payroll Technical Support

Ascentis Payroll Technical Support is available M-F from 7am PST to 6pm PST. All customers have access to Ascentis Payroll Technical Support with a current payroll contract.

Contact Ascentis Payroll Technical Support:
650.342.7258 x132
techsupport@ascentis.com