Mandarin Oriental Hotel Group has been a client of Ascentis since 1998. Ascentis has helped them eliminate time-consuming manual processes and any potential errors in their payroll system. The ease of use of Ascentis HR is crucial to the HR department at Mandarin. The Ascentis implementation team made the process easy and no deadlines slipped. Mandarin has found Ascentis customer support to be exceptional and always “goes the extra mile” to make sure any issues are taken care of immediately.