Free HR Webinar on Workplace Bullying
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Ascentis recently hosted a free HR webinar titled Seeking Civility? 10 Steps to Solving the Problem of Workplace Bullying. This free HR webinar recording is no longer available, but Ascentis hosts a related topic with free HRCI & SHRM credits here. Our expert speaker from this webinar–Catherine Mattice a from Civility Partners presented on this topic. Below is a discussion Catherine has written on workplace bullying policies.
Should I Have an Anti-Workplace Bullying Corporate Policy?
by Catherine Mattice, MA, SPHR, SHRM-SCP
No, you don’t. You’ve already provided your employees a list of what they should not do. You don’t need any more lists of what not to do in your corporate policy handbook.
What you do need is a healthy workplace policy, and here’s how you create one.
During your next company-wide meeting break your attendees into groups of four and give them 15 minutes to answer this question: How would you like to be treated by your peers and managers?
After 15 minutes ask each group to share their answers. As they call out their answers, type them onto a Word document projected onto a screen. This will allow people to see that they all want the same things. (I’ve done this exercise many times in many organizations of all industries and sizes, and the list is always the same.)
Then go back to your desk and group similar items together in order to make a more manageable list. I often just start making categories as I see them, and then move bullet points into the categories where it seems they fit. For example, you may notice a trend of bullet points that say, “acknowledge,” “praise,” “say thank you,” and “recognize others’ good work.” You can put those bullet points all into a category called, “Appreciation.” You may also notice there are several bullet points around communication, such as, “listen,” “use a civil tone of voice,” and “share information with everyone who needs it.” You might then create a category called, “Effective Communication.”
Now that you have whittled the list down into something manageable, you can use this consolidated list for all sorts of things, including your healthy workplace policy. You’ll get buy-in for the policy because the behaviors the employees are being held accountable to came straight from them.
You’ll also be able to use your list of behaviors for a variety of other things including corporate values, performance management, lunch-n’-learns, rewards programs, and more.
A proactive approach to eradicating bullying in your workplace can provide all sorts of benefits including reduced turnover, absenteeism, medical leaves, and costs associated with workers compensation and litigation. Healthy workplaces motivate and develop staff, minimize workplace politics, excel at internal communication processes and customer service, have better reputations, increase the quality and quantity of work product, reduce workplace stress, and overall have improved health in employees and the organization – to name just a few of the competitive advantages.
Click here to view our free HR webinar recording on this topic and to earn free HRCI and SHRM credits. If you would like additional assistance engaging employees–Mercer PeoplePro is offering a free two-hour consultation. Click here for more information on their offer.
If that topic is of interest to you be sure to sign up for one of our free HR webinars, our free Payroll webinars, and our HCM News & Trends newsletter so you can be notified of her upcoming webinars coming in late 2016/early 2017.
Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007.